Burglars, electrical malfunctions and other false alarms unfortunately don't occur at times
convenient to you, usually just the opposite. 24hr monitoring can be a simple and cost effective
solution providing you with the reassurance that when your alarm goes off for what ever reason,
there is someone listening.
As part of any security system we can provide a comprehensive 24hrs a day, 365 days a year
monitoring service. Should an alarm be triggered an operator will confirm its authenticity before
calling the relevant emergency service. The remote monitoring service is
constantly seeking to minimise false alarms, ensuring that emergency
services are able to respond quickly when there is a real incident.
Buying electronic security to secure your premises is a very important
decision, whether for domestic or commercial premises. It is essential that
the products you choose give the protection you want. It is equally important
that the quality of the installation work, and the ongoing service you receive
from the installation company, meets proven industry standards. NSI
approves companies in the electronic security sector across the British Isles.
Installation
Buying electronic security to secure your premises is a very important decision, whether for domestic
or commercial premises. It is essential that the products you choose give the protection you want. It is
equally important that the quality of the installation work, and the ongoing service you receive from
the installation company, meets proven industry standards. NSI approves companies in the electronic
security sector across the British Isles.
This includes the regulation of firms that install and maintain:
•
Intruder Alarms
•
Access Control
•
CCTV
And which operate:
•
Through Alarm Reveiving Centres
Insurance
Insurers have been very impressed with the way NSI has raised standards. For domestic installations,
many insurers will offer discounts for electronic security systems installed by a NSI Recognised Firm.
Commercial organisations should be aware that insurers often insist on security systems installed by a
NSI Recognised Firm before they will provide cover.
Police
The police acknowledge that NSI Recognised Firms must comply with the requirements set down in
the Association of Chief Police Officers (ACPO) unified policy on intruder alarms. An intruder alarm
installed by a NSI Recognised Firm may therefore be connected to
an Alarm Receiving Centre to summon the police in the event of
activation.
The Offical List of NSI Recognised Firms is a valuable guide for anyone seeking a
competent and professionally run firm that provides electronic security systems. Inside
you will find lists of companies that meet these requirements listed alphabetically and
geographically.
To ensure that companies achieving NSI Recognition continue to meet the required
standards, inspections are conducted on the firm each year, which normally includes two
visits, including on-site inspections.
Monitored Systems
Gaining a Police response to an alarm activation is vital to certain applications.
KJB Security Systems are authorised to install this type of system, from digital communicator to
REDcare, the more secure form of monitoring.
Central Monitoring Station
Working to enhance your competitive edge
AIM provides comprehensive alarm and response services for a wide range of commercial, industrial
and residential premises. Part of Tyco International Ltd, (the world’s largest fire and security
organisation) AIM is a specialist division which operates autonomously to focus exclusively on the
requirements of the UK’s fire and security Installers
AIM Mission Statement
In an era where customers are harder to get, harder to please and harder to keep, greater attention to
customer service, satisfaction and loyalty create the foundation for increased profits benefiting both AIM
and its partners.
Alarm Monitoring Receiving Centre
With so many security options on the market these days and regular changes to the Police
Authority policy, it's not easy to decide what's best for your property.
The explanation that follows should help you make sense of it all and understand why using an
Alarm Receiving Centre to monitor an alarm is so important.
Police Response and Alarm Confirmation
ACPO (The Association of Chief Police Officers of England, Wales and Northern Ireland),
who specify Police Force/Constabulary Service guidelines, introduced a new policy in 2000
on Police Response.
This policy has been reviewed and is now referred to as the ACPO Policy on Police
Response to Security Systems (April 2006).
In these guidelines (the ACPO Policy), it states that the Police Force will only attend
monitored intruder alarms that 'confirm' alarm activations, whereas previously, the Police
would respond at the first activation without requiring confirmation.
Our alarms use 'Sequential Confirmation', to confirm alarm activations. 'Sequential
Confirmation' is the most common form of confirmation and the most effective if a system has
been professionally designed.
Sequential Confirmation occurs when 2 separate detection devices detect an intruder within
30 minutes of each other. For example, this may typically be the triggering of a magnetic reed
contact when an external door is opened, followed by a passive infra-red movement sensor
detecting movement inside the building, or it could be 2 sensors either in adjacent rooms.
If you already have a burglar alarm installed and are unhappy with your current service
provider or want to reduce your monthly monitoring costs, we can transfer your existing alarm
system onto our monitoring & maintenance package. We will need to ask you several
questions about your existing alarm to see whether it conforms to the current regulations. We
will also need to carry out an inspection of the alarm and full risk assessment to ensure that
your alarm system is providing you with the necessary protection. (Sequential confirmation)
If your existing alarm is currently being monitored and you have an existing URN (Unique
Reference Number) issued by your Local Police Authority, you will need to obtain this from
your current service provider in order to ensure a smooth transfer and no interruption to your
police response.
We offer a variety of monitoring and maintenance packages including keyholder, police and
fire response.
Auto-Diallers
Auto-dialling systems (systems that call or send messages to mobile phones) fall into this
bracket. If an auto-dialling system calls a home owner or a keyholder to notify them of an
alarm activation, the home owner/keyholder is left powerless as a call to the Police will NOT
result in Police attendance, even when audio or visual confirmation is received (if a system is
able to send pictures or audio and the intruders can be either seen or heard by the keyholder).
Bell Only
Despite most installers using electronic sounders these days, 'Bell only' is the industry slang
for a system that is NOT connected to a monitoring station (or, as they are known these days,
Alarms Receiving Centres or ARCs). Obviously, if a 'bell only' burglar alarm is activated, an
external sounder on your premises sounds for up to 15 minutes; however, these are often
ignored as nothing more than a nuisance and increasingly the burglars remain and finish
burgling the property. So if you do not have concerned neighbours, your neighbours are not
home or it's the middle of the night, there's unlikely to be any reaction.
NB: No Police Response
In line with the latest Police Policy - the ACPO Policy on Police Response to Security Systems
(April 2006) - sounders do NOT get a Police response unless a third party (i.e. a neighbour)
confirms that they have witnessed the premises actually being burgled and not just that the
alarm is sounding before the Police would attend.
Monitored Alarms
For increased security, your wireless burglar alarm system will be monitored. This means
that your alarm will be linked to an Alarm Receiving Centre (ARC) by telephone line (PSTN).
Alarm Receiving Centres are bound by strict legislation to ensures the highest standards of
operation and are permanently manned 24/7 by staff who are committed to monitoring
security alarms.
On receiving an activation signal from one of our alarms, Southern Monitoring Services will
endeavour to contact the systems nominated keyholders immediately and if the system is on
Police Response, will action the call to the local Police authority once a 'confirmation' signal
has been received.